We've built apps for top brands and hot startups from around the world.
Pulsate was hired to bring the current loyalty system of a physical
loyalty card into the future. Brown Thomas required an app that
was easy to use, that updated customers loyalty points and
provided a communication channel to their customers without
them leaving the app
All too often, companies make guesses about the
features customers need. With this product there
was no room for guess work and we completed
extensive market research.
From extensive research very specific outcomes
were surfaced which influenced app navigation
and hierarchy of content with a strong emphasis
on ease of use and updated content.
Customers requested the ability to
retrieve their points balance at any time
straight from their mobile device.
Integrate in-app customer support that
allows two way conversations between
the company and their app users.
Easily create and send relevant rich
content to a users device based on
their interests and behaviors.