Is Your Mobile Marketing One-Sided?

Give Customers a Voice, Right Inside Your App

The Easy Way to Chat With App Users in Real Time

Allow App Users To:
Ask Questions to Solve Problems
The fastest way to help your customers.
Give Feedback That Matters
See how satisfied your customers really are.
Respond to Campaigns
Continue the conversation with campaign replies
Allow Admins to:
Resolve Issues Quickly
Proactively assist visitors in your app when they need it most.
Onboard New Users Successfully
Show app users value right away and make their first visit worthwhile.

Bring Conversations to Life

Add personality

Say It Better With Emojis

Inject some personality into customer support.
Animate & attract

GIFs & Animated Stickers

Bring your conversations to life with images & GIFs. Share product photos or app animations to paint a vibrant picture for your customer.

Manage Customer Conversations Like a Pro

Quick replies

Save Time With Auto ResponsesPro

Save time and look good answering frequently asked questions using pre-populated responses that still feel personal.
Assign Messages

Assign Messages to the Right Team Member

Re-assign conversation threads to other team members or departments.
Email Notifications

Never Miss a Message

Receive instant emails to let you know if you have missed any messages.
Conversation insight

Track Customer SatisfactionPro

Monitor key conversation metrics such as number of messages received and average response time.

Manage Conversations On The Go

Take Your Support Desk With YouPro

Manage your team inbox from anywhere with our native support app for Android and iOS.

Conversation Updates at a Glance

Follow conversations while on the move with notifications to
your wearable device.
Notification
Read
Reply

Companies of all sizes trust Pulsate Converse
to power their customer support

Customer profiles

  • Live dataPro

    A live stream of customer interactions.

  • Conversation history

    Every customer conversation in one place.

  • Campaign engagement

    Key campaign engagement stats for each user.

Conversations

  • Conversation thread

    Quickly find previous customer messages.

  • Reply to campaigns

    Get instant feedback from your campaigns.

  • Canned responses

    One click replies for frequently asked questions.

  • Location Pins

    Direct users to real-world locations.

  • Emojis

    Add personality to your customer communication.

  • Gifs

    Full support for GIFs and Animated Badges.

  • Deeplinks

    Send users directly to different sections of your app.

  • Urls

    Open any web page from a customer conversation.

  • Add contact details

    One-click adding of your phone number to messages.

Admin management

  • Team inbox

    Every customer conversation in one centralized Inbox.

  • Push Notification Results

    Push Notifications notify and link users directly to a message reply.

  • Reassign

    Quickly reassign messages to any team member.

  • Mark as resolved

    Archive resolved conversations.

  • Statistics

    View performance analytics on the members of your team account

  • Admin appPro

    Provide customer support on the go with our native Admin app.

  • Reports

    Monitor customer interactions and track response times.

  • Email notifications

    Never miss a message with email notifications for every team member.

  • Ios & android apps

    Monitor support team performance on the go.

The Full Pulsate Product Suite

Push notifications

See, segment and message users with push, in-app notifications or email.

Live Chat

Allow app users to start a conversation or reply directly to a campaign.

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Location-Based-Marketing

Message app users in real-world locations using geofences and beacons.

Mobile App Analytics

Understand app user's in-app behavior, usage, flows, funnels and retention.

Data Integrations

Stream mobile data and events to third party applications and APIs.

Predictive analytics

Predict the likelihood of certain users completing an action inside your app.

Get Started For Free