For credit unions & community banks
Turn what you know into what's next.
Put your account data to work with personalized messages and automated follow-ups in your banking app.
- Push Notification
- In-app message
- Feed Post
Works with these digital banking platforms
Messages
Meet people where they bank.
- Push Notification
Reach people, even when your banking app is closed.
- Lock screen offers and reminders for people who've opted in
- Links to supported screens in your banking app
- Send on its own or as part of a Journey
- Feed Post
Keep a good offer within reach.
- Posts that open to the full details, like rates and terms
- End dates that take an offer down when it's over
- Views and button taps counted for each post
- In-app message
Make more of the moment they sign in.
- Welcome screens for new account holders
- Expiry dates you control
- Your images and buttons, shown over the home screen
Journeys
The follow-up you meant to send, sent for you.
Set the messages, timing and rules, using scheduled updates to your account data.
Certificate matures in 30 days
Joanna Miller In-app message
Renewed?
Yes
NoPush Notifications
Feed Post
Exit
Design partners
Built around the goals of credit unions and community banks.
Sarah Martin Pulsate CEO
Transcript
It's really important to us that we are continuously evolving the product to solve for the specific needs of our market, which is community banks and credit unions. And by working with design partners, we are ensuring that we're solving for their specific problems, and not the generic problems that exist within marketing engagement.
And the Journeys product itself is really in tune with multi-use-case, multi-stage campaigns that are important to our industry, like an onboarding journey or a re-engagement journey. And it's following the needs of the members, so we are able to now deliver messages and communications to the member based off of the members' needs, rather than only following the marketing calendar, or the needs of the financial institution.
And by being responsive to the members' needs, actually we're seeing much more substantial growth.
Tom Maiellaro Associated Credit Union VP of Marketing
Transcript
We really grasped onto a great relationship with them and became kind of like partners. And so now we have automations in Pulsate, and we can take that same mindset of using the data to the ability of what we need to grow the business. We can do that within Pulsate now.
Jacob Losh Pioneer Appalachia FCU Marketing and Business Development Officer
Transcript
Being able to work with Pulsate hand in hand, in building and giving feedback into the automation process that they were developing was really rewarding, actually. I mean, and and we would come to it with feedback. We'd say, hey, no, this isn't working. You know, this isn't what we really wanted.
This isn't something we needed. And we worked with Pulsate to make sure that we got that done, and really pushed that forward. And Pulsate was super helpful and super receptive to our feedback. And we would evaluate that all the time and actually push that forward. And we showed them what worked, what didn't, what needed to change.
You know, we needed certain things to work for us, whether it be conditions or, you know, moving them from yes, no to different segments, stuff like that we needed to work with Pulsate on, and they were really helpful in getting that done.
Our design partners
Customers
What teams like yours have done with Pulsate.
MAX Credit Union uses Feed Posts to ask members for feedback. Its team follows up when someone needs a hand.
All customer stories
“Make it easy for members to share their feedback.”
Meaghan WeirDigital Experience Director
Why in-app
Bank on the app they already use.
